What services does Fembre provide for a video production project?

Fembre handles the full video production process, from planning and filming through editing and postproduction. This can include camera setup, lighting, set staging, audiovisual capture, and final delivery in the formats your project needs.

What is typically included when you book a production with Fembre?

A typical project includes pre-production planning, on-site filming, professional camera and lighting work, and editing support after the shoot. Depending on the scope, Fembre can also coordinate set design, staging, sound capture, and postproduction refinements to keep everything consistent.

How is video production pricing usually calculated at Fembre?

Pricing is typically based on the scope of the shoot, the number of filming days, crew size, equipment needs, and how much editing or postproduction is included. A simpler project with one camera setup and light editing will usually cost less than a multi-location production with staging, lighting, audio capture, and detailed postproduction.

What should I expect in a quote, and what can change the final cost?

A quote usually outlines pre-production planning, filming, cameras and lighting, set setup, editing, and any requested audiovisual deliverables. Final cost can change if the project expands, locations become more complex, additional revisions are needed, or special gear and extra crew are required.

How do I get started with Fembre on a video production project?

The easiest way to get started is to send a short message with your project goals, timeline, location, and any reference material you have. From there, Fembre can review the brief, ask a few practical questions, and outline the next steps for planning filming, staging, editing, and postproduction.

Privacy Policy

Effective Date: October 14, 2026

1. Introduction and Company Information

This Privacy Policy explains how Fembre (“Fembre”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal information in connection with our website fembre.pro and our video-production-studio services.

Fembre operates as a video-production studio in Canada and is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, substantially similar provincial privacy legislation.

Operator / Data Controller: Fembre
Address: 203-55 East Beaver Creek Road, Richmond Hill, ON L4B 1L8, Canada
Email: [email protected]
Phone: +1 (905) 764-8927

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Data Collection and Processing

Fembre collects personal information that is reasonably necessary for our business operations and service delivery. Depending on your interaction with us, we may collect the following categories of personal information:

Identity and contact information: name, email address, phone number, company name, job title, mailing address, and other contact details.
Project and client information: project briefs, creative direction, brand assets, production requirements, schedules, budgets, deliverables, and correspondence.
Payment and billing information: invoicing details, transaction records, billing address, and limited payment-related information processed through third-party payment processors.
Technical and usage data: IP address, browser type, device information, operating system, pages visited, referring URLs, date and time of access, and website interaction data.
Communications data: messages sent through contact forms, email correspondence, call notes, meeting details, and feedback.
Media and production-related data: photographs, video, audio, testimonials, consent forms, and other content created or supplied in connection with our services.
Cookies and similar technologies: information collected through cookies, pixels, analytics tools, and similar technologies, subject to applicable consent requirements.

We collect personal information directly from you, from your organization, from publicly available sources where permitted, and from third parties such as service providers, analytics providers, and business partners where lawful and appropriate.

We may process personal information for the purposes described in this Privacy Policy, including collection, use, storage, disclosure, and deletion, as permitted by law.

3. Purpose of Data Processing

Fembre processes personal information for the following purposes:

to respond to inquiries and provide information about our services;
to assess project requests, prepare proposals, and enter into contracts;
to deliver video production and related creative services;
to communicate with clients, vendors, and website users;
to manage accounts, invoices, payments, and tax-related records;
to schedule and coordinate shoots, meetings, and deliveries;
to maintain and improve our website, services, and customer experience;
to personalize content and analyze website performance and usage;
to protect against fraud, misuse, unauthorized access, and security incidents;
to comply with legal, regulatory, accounting, and contractual obligations;
to enforce our agreements and protect our legal rights;
to send service-related communications and, where permitted, marketing communications;
to obtain and manage consents for filming, testimonials, and other media uses; and
for any other purpose to which you consent or that is otherwise permitted or required by law.

4. Legal Basis for Processing

Under Canadian privacy law, we generally rely on consent, contractual necessity, legitimate business purposes, and legal obligations, as applicable. In particular, we may process personal information where:

you have provided express or implied consent;
processing is necessary to perform a contract or take steps at your request prior to entering into a contract;
processing is necessary for our legitimate business purposes and is reasonable in the circumstances;
processing is required to comply with a legal, regulatory, tax, or court obligation; or
processing is otherwise permitted or required by applicable law.

Where consent is the legal basis, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

Fembre may disclose personal information to third parties only where necessary and appropriate for the purposes described in this Privacy Policy, including:

Service providers: hosting providers, IT support, cloud storage providers, analytics services, communication tools, customer relationship tools, and administrative support providers;
Production partners: freelance crew, editors, cinematographers, animators, voice talent, studio partners, and other contractors involved in service delivery;
Payment processors and financial institutions: for billing, invoicing, and payment administration;
Legal and professional advisors: lawyers, accountants, insurers, and auditors;
Authorities and regulators: where required by law, court order, or lawful request;
Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, subject to appropriate safeguards.

We require third parties that process personal information on our behalf to handle it securely and only for authorized purposes, subject to contractual or other appropriate safeguards.

We do not sell personal information.

6. Data Transfer to Third Countries

Although Fembre is based in Canada, some of our service providers, tools, or infrastructure may be located outside Canada, including in the United States and other jurisdictions. As a result, personal information may be transferred to, stored in, or accessed from jurisdictions outside your province or outside Canada.

When personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and accessible to courts, law enforcement, or national security authorities there. We take reasonable steps to ensure that appropriate safeguards are in place to protect personal information during cross-border transfers, including contractual protections and security measures.

7. Storage Duration

Fembre retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal and accounting requirements, to resolve disputes, to enforce agreements, and to protect our legal rights.

The retention period depends on the type of information and the purpose for which it is processed. Examples include:

Client and contract records: retained for the duration of the relationship and for a reasonable period thereafter;
Billing and tax records: retained as required by applicable tax and accounting laws;
Marketing preferences: retained until you unsubscribe or withdraw consent;
Website analytics and cookies: retained according to the settings and retention periods of the applicable tools and your choices;
Project media and production files: retained according to contractual requirements, client instructions, and internal retention practices.

When personal information is no longer required, we will securely delete, anonymize, or de-identify it, where appropriate and feasible.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information:

Access: request access to the personal information we hold about you;
Rectification: request correction of inaccurate or incomplete personal information;
Erasure: request deletion of personal information, subject to legal and contractual limits;
Restriction: request that we restrict certain processing in limited circumstances;
Data portability: request a copy of certain personal information in a structured, commonly used format, where applicable;
Objection: object to certain processing, including direct marketing where applicable;
Withdrawal of consent: withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details in the “Contact Information” section below. We may need to verify your identity before responding to your request.

We will respond to requests within a reasonable time and in accordance with applicable law. In some cases, we may not be able to fulfill a request due to legal, contractual, security, or practical limitations, but we will explain the reason where permitted.

9. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us at [email protected].

Please note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. In some cases, if you withdraw consent, we may no longer be able to provide certain services, maintain certain features, or continue a project or communication that depends on that information.

10. Right to Complain

If you have concerns about our handling of personal information, we encourage you to contact us first so that we can try to resolve the issue promptly and fairly.

Depending on your location and the applicable law, you may also have the right to file a complaint with the relevant privacy regulator. In Canada, this may include the Office of the Privacy Commissioner of Canada and, where applicable, a provincial privacy commissioner or similar authority.

We encourage you to contact us before escalating a complaint, as we are committed to addressing privacy concerns in good faith.

11. Data Security

Fembre uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

These safeguards may include:

access controls and role-based permissions;
password protection and authentication measures;
secure storage and transmission methods;
regular software updates and security monitoring;
confidentiality obligations for personnel and contractors;
backup and recovery procedures; and
limiting access to personal information on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

12. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact:

Fembre
203-55 East Beaver Creek Road
Richmond Hill, ON L4B 1L8
Canada

Email: [email protected]
Phone: +1 (905) 764-8927
Website: fembre.pro

13. Changes to Privacy Policy

Fembre may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. When we make changes, we will update the effective date at the top of this Policy and, where appropriate, provide additional notice through our website or other reasonable means.

Your continued use of our website or services after changes become effective means that you have reviewed and accepted the updated Privacy Policy, to the extent permitted by law.

Last Updated: October 14, 2026

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